We Team of Experience It Specialities
Emerging technologies such as artificial intelligence (AI), machine learning (ML), augmented reality (AR), the Internet of Things (IoT) and quantum computing can help organizations scale on demand, improve resiliency, minimize infrastructure investments and deploy solutions rapidly and securely.
These technologies can help companies create powerful transformations to drive revenue and outshine the competition. Combining the insights of business leaders with the technical expertise of the CIO leads to synergistic decision-making that differentiates organizations and brings prized marketplace disruption.
At Emerging Technology Solutions we believe new innovation is not always some new gadget, tool or application. Sometimes, actually most often, innovation is being able to look at what you do differently and applying new thoughts, tools, gadgets or app’s to streamline a process and/or reaching clients new or old better more efficiently and effectively all the while increasing profits for your firm
Freequently Asked Question
There are generally three levels of IT support:
First-level support: This is the initial point of contact for users experiencing IT issues. First-level support may be provided by a service desk, a team of IT technicians, or an automated system. The goal of first-level support is to quickly resolve basic issues and provide initial assistance to users.
Second-level support: If an issue cannot be resolved by first-level support, it may be escalated to second-level support. This level of support typically involves more specialized expertise and may involve deeper analysis and problem-solving to resolve more complex issues.
Third-level support: If an issue cannot be resolved by second-level support, it may be escalated to third-level support. This level of support typically involves the highest level of expertise and may involve working with vendors or manufacturers to resolve issues with hardware or software.
The specific process for resolving IT issues and the levels of support available will vary depending on the organization and the type of technology being used